Your PayPal disputes, handled.
We connect to your PayPal account and take the dispute work off your plate. Inquiries answered in time, Seller Protection coverage protected before shipping, evidence filed before deadlines. You see the outcomes, not the queue.
Three things you stop doing
We respond inside the 20-day window
Every new PayPal inquiry comes to us in real time. Our team and automation draft and send the response, attach the evidence, or issue a refund where that is the right call. Your team does not see the case unless we need a decision from you. Nothing escalates to a claim because nobody saw the email in time.
- Real-time intake from your PayPal account
- Response sent on your behalf within hours
- Auto-refunds for clear-cut low-value cases
We protect coverage before the order ships
Guzco checks every PayPal order against Seller Protection requirements at checkout and pre-shipment. Address mismatches, missing signature confirmation on high-value orders, and ineligible item types are flagged to your fulfilment process before they cost you a dispute you cannot win.
- Eligibility checked at order creation
- High-value orders flagged for signature confirmation
- Address mismatches surfaced before shipping
We file the case before the deadline
When a case escalates to a claim, we compile the full evidence package from your OMS, carrier, and PSP data, format it to PayPal's requirements, and submit it. You see the outcome, not the work. No collation under deadline pressure, no missed windows, no scrambling for tracking numbers.
- Evidence pulled from your OMS, carrier, and PSP
- Formatted to PayPal's submission requirements
- Filed by us, before the deadline, every time
Full visibility, none of the work
We handle every PayPal case in the background. You get a clear view of what is open, what we have responded to, and what we have won.
What you get when we take over
Win more PayPal disputes, with less work.
We take dispute handling off your plate. Inquiries answered, evidence filed, Seller Protection protected. You get the outcomes without running the queue.
Talk to an Expert →GUZCO
Keizersgacht 264
1016EV Amsterdam
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