Every Klarna claim, PayPal dispute and credit card chargeback costs your team hours. Gathering evidence, matching policies, hitting deadlines. Miss one window and you lose by default, including the goods the customer already kept.
THE DILEMMA
You lose disputes you should have won.
Without a proper evidence package, you get denied. With a manual team, you meet the deadlines but spend more than the chargebacks themselves. And Klarna, PayPal, Mastercard and Visa each have their own rules, formats and timelines.
The moment a chargeback or claim comes in, Guzco gathers the evidence automatically: delivery proof, customer history, policy match, device signals. What takes your team hours, Guzco does in seconds.
THE SOLUTION
Submitted in the language of every provider.
Klarna, PayPal, Mastercard and Visa each have their own evidence requirements, reason codes and deadlines. Guzco builds the right package, in the right format, on time. Every time.
THE RESULT
Disputes won. Margin protected.
Every case backed by a full evidence file and submitted to the right provider automatically. Your team does nothing. Guzco wins the case.
No more looking up customer data from four different platforms. Guzco seamlessly integrates with all your existing tools so you see all the relevant information
GUZCO
Klarna
WooCommerce
Magento
Shopify
Zendesk
Mollie
Gorgias
GUZCO
Klarna
WooCommerce
Magento
Shopify
Zendesk
Mollie
Gorgias
GUZCO
Klarna
WooCommerce
Magento
Shopify
Zendesk
Mollie
Gorgias
THE HUMAN ADVANTAGE
AI builds the case. We know how to win it.
Every provider, every reason code, every deadline behaves differently. Our dispute specialists spend every day inside Klarna, PayPal and card networks. When they learn what wins, the model learns with them. Your disputes get smarter every week.
Threat intelligence feed
09:14
New winning strategy identified.
Guzco's dispute specialists notice a pattern in Klarna outcomes across multiple merchants.
09:14Spike in Klarna POD disputes being denied despite valid delivery proof
09:16 Root cause: Klarna recently updated evidence format requirements for large-value orders
09:18Specialists rebuild the evidence template and test on 40 pending cases
09:19New format deployed across every merchant, win rate recovers to 94% within 24 hours
Every dispute, handled for you.
Klarna, PayPal, creditcard. Your team stops chasing claims. Guzco wins them instead.
