Win disputes.
Stop losses.

Guzco handles every Klarna, PayPal and creditcard dispute for you. Fully automated, from claim to recovered revenue.

90%+Dispute win rates
95%Claims automated
0 ticketsfor your team
Screening orders...
Live
ORD-4821EUR189Approved0.12s
ORD-4822EUR1299Blocked - serial returner0.08s
ORD-4823EUR67Approved0.11s
ORD-4824EUR647Blocked - false delivery claim0.09s
ORD-4825EUR234Approved0.14s
ORD-4826EUR89Approved0.10s
ORD-4827EUR2105Blocked - chargeback pattern0.07s
ORD-4828EUR156Approved0.13s
EUR4,051
Loss prevented
3/3
Claims auto-resolved
0
Agent touches
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THE PROBLEM

Disputes are draining your team and your margin.

Every Klarna claim, PayPal dispute and credit card chargeback costs your team hours. Gathering evidence, matching policies, hitting deadlines. Miss one window and you lose by default, including the goods the customer already kept.

THE DILEMMA

You lose disputes you should have won.

Without a proper evidence package, you get denied. With a manual team, you meet the deadlines but spend more than the chargebacks themselves. And Klarna, PayPal, Mastercard and Visa each have their own rules, formats and timelines.

See what you're losing
THE SOLUTION

Every dispute defended in minutes.

The moment a chargeback or claim comes in, Guzco gathers the evidence automatically: delivery proof, customer history, policy match, device signals. What takes your team hours, Guzco does in seconds.

THE SOLUTION

Submitted in the language of every provider.

Klarna, PayPal, Mastercard and Visa each have their own evidence requirements, reason codes and deadlines. Guzco builds the right package, in the right format, on time. Every time.

THE RESULT

Disputes won. Margin protected.

Every case backed by a full evidence file and submitted to the right provider automatically. Your team does nothing. Guzco wins the case.

Get your free fraud assessment
Margin erosion
Your margin40%
False delivery claim-12%
Return & keep product-8%
Chargeback after use-18%
Serial refund abuse-22%
Tighten policies
Fraud down 40%Conversion down 18%
Keep policies loose
Conversion holdsFraud costs 2x
Manual review team
Some fraud caught3 FTEs, 48h delays
Every option has a trade-off.
Order:#28491·
Customer:M. de Vries·
Value:EUR 247.00·
Carrier:PostNL
Delivery Agent
Queued
GPS delivery confirmed
Photo at front door
Claims Agent
Queued
4 INR claims in 90 days
2 linked flagged accounts
Network Agent
Queued
Filed 12 min after delivery
Device linked to fraud ring
Claim flagged -- 4 of 6 signals failed
Delivery Agent
GPS confirms delivery to registered address
Delivery Agent
Photo evidence shows package at front door
Claims Agent
Customer filed 4 INR claims in last 90 days
Claims Agent
Same address linked to 2 flagged accounts
Network Agent
Claim submitted 12 min after delivery confirmation
Network Agent
Device fingerprint matches known fraud ring
Fraud confidence0%
2 passed4 failed
Actions taken automatically
Claim automatically denied
Customer moved to high-risk segment
Evidence package sent to PostNL
Merchant notified via webhook
Revenue protected: EUR 247.00
Scroll to explore

Integrate with your existing tools

Integrate with your existing tools

Integrate with your existing tools

No more looking up customer data from four different platforms. Guzco seamlessly integrates with all your existing tools so you see all the relevant information

GUZCO
KlarnaKlarna
WooCommerceWooCommerce
MagentoMagento
ShopifyShopify
ZendeskZendesk
MollieMollie
GorgiasGorgias
GUZCO
KlarnaKlarna
WooCommerceWooCommerce
MagentoMagento
ShopifyShopify
ZendeskZendesk
MollieMollie
GorgiasGorgias
GUZCO
KlarnaKlarna
WooCommerceWooCommerce
MagentoMagento
ShopifyShopify
ZendeskZendesk
MollieMollie
GorgiasGorgias
THE HUMAN ADVANTAGE

AI builds the case. We know how to win it.

Every provider, every reason code, every deadline behaves differently. Our dispute specialists spend every day inside Klarna, PayPal and card networks. When they learn what wins, the model learns with them. Your disputes get smarter every week.

Threat intelligence feed
09:14

New winning strategy identified.

Guzco's dispute specialists notice a pattern in Klarna outcomes across multiple merchants.

09:14Spike in Klarna POD disputes being denied despite valid delivery proof
09:16 Root cause: Klarna recently updated evidence format requirements for large-value orders
09:18Specialists rebuild the evidence template and test on 40 pending cases
09:19New format deployed across every merchant, win rate recovers to 94% within 24 hours

Every dispute, handled for you.

Klarna, PayPal, credit cards. Your team stops chasing claims. Guzco wins them instead.

Get a dispute assessment