CLIENT SEGMENTATION

Know your most profitable (and most costly) Customers

Automatically segment your customer base by trust and revenue impact.

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See where every customer stands.

Trust Score vs Revenue Score — instantly identify your most valuable customers and your biggest liabilities.

-2-2-1-1001122Trust ScoreRevenue ScoreHigh Trust, High RevenueLow Trust, Low Revenue
Clean (No issues)
Risk (Has chargebacks)
Refunds Only

Four tiers. One intelligent system.

Every customer is dynamically scored and placed into a tier that updates with every interaction.

72%
18%
Trusted
72%
New / Unknown
18%
Flagged
7%
Blocked
3%

Follow a customer earning trust.

Watch how consistent behavior builds trust and unlocks better experiences automatically.

Day 1

First order placed

New / Unknown

New customer joins. No purchase history yet — placed in the Unknown segment with standard shipping terms.

Risk Level50%
Active signals
New account

Unlock true customer lifetime value

Revenue-Based Segmentation

Segment customers by actual profitability — factoring in returns, claims, and support costs alongside order value.

Trust Score Engine

Dynamic trust scores that update with every interaction, rewarding consistent good behavior with better experiences.

Loyalty Automation

Automatically unlock benefits for trusted customers — priority shipping, extended returns, frictionless checkout.

CLV Intelligence

See true customer lifetime value by subtracting fraud costs, return rates, and support overhead from revenue.

Cross-Merchant Signals

Leverage anonymized trust data across the Guzco network to fast-track good customers and flag known risks.

Platform Sync

Segments sync to Shopify, Klaviyo, Zendesk, and fulfillment tools for fully automated workflows.

Stop treating every customer the same.

Let your best customers breeze through while stopping fraud at the door.

Talk to an Expert