CHARGEBACK AUTOMATION

Win more disputes, handle them faster

Guzco extracts data from your carriers, OMS, and payment providers, then builds dispute cases that win 97% of the time, in under 2 minutes.

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How it works

Three steps from claim to recovered revenue.

01

Connect your data

Guzco pulls tracking events, delivery proof, and scan data from your carrier. Order details from your OMS. Transaction data and dispute deadlines from your payment provider.

CarrierOMSPSP
02

AI builds the case

Our model — fine-tuned on thousands of won disputes — analyzes every data point, structures the evidence to match each provider's requirements, and writes the response in under two minutes.

97%
Win rate
<2 min
Per case
03

You win, automatically

Dispute is filed before the deadline. Customer is segmented by risk. Your team is notified. Revenue is recovered — no manual work required.

0%
Deadlines missed
None
Manual work

Full visibility, zero surprises.

Track every dispute, deadline, and outcome from a single dashboard.

At Risk
€14,646
56 action required
Win Rate
97.2%
2,235 closed
Recovered
€369,523
all time
Avg Handling
<2 min
per dispute
Upcoming Deadlines
2
Today
24 Feb
1
25 Feb
26 Feb
1
27 Feb
3
28 Feb
7
1 Mar
Win Rate Trend
SeptNovJanFeb
Action Required
CLM-28491Goods Not Received
€289.9524 Feb
CLM-28487Faulty Goods
€219.0024 Feb
CLM-28483Goods Not Received
€459.9525 Feb

Built for claims teams

Intelligent Claim Intake

Captures, categorizes, and prioritizes incoming claims from any channel — email, webhook, API, or portal.

Evidence Compilation

Pulls delivery proof, tracking events, order history, and payment data into a single evidence package.

Deadline Management

Tracks every dispute deadline across carriers and PSPs. Prioritizes by urgency so you never miss a window.

Dispute Generation

Creates carrier-ready dispute packages with structured evidence optimized for each provider's format.

Auto-Resolution

Resolves straightforward claims automatically while routing complex cases with full context.

Performance Analytics

Track win rates, recovery amounts, claim volumes, and fraud patterns in real time.

Ready to automate your claims?

Turn your claims process from a cost center into a revenue recovery engine.

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