Your Klarna disputes, won.
Klarna's Merchant Protection Program is a strict rulebook. Miss the deadline, miss a required evidence field, miss the 21-day faulty goods window, and you lose. We know the rulebook. We file every case to spec, on time, on your behalf.
Three things you stop doing
We respond before the deadline expires
Klarna does not accept late responses. We monitor every case in real time and submit before the clock runs out, regardless of whether your team is in a meeting, on holiday, or short-staffed.
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We build proof of delivery to Klarna's spec
Klarna's Proof of Delivery requirements are precise and non-negotiable. Tracking ID from the last-mile carrier, full recipient name, matching shipping address, signature for orders above 750 USD. We compile every required field automatically, formatted exactly how Klarna expects it.
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We resolve faulty goods inside 21 days
Klarna gives merchants 21 days from first contact to resolve a Significant Deviation claim. Miss it and the decision is taken from you. We track every faulty goods case from day one, propose reasonable solutions, and close them out before the window expires.
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Full visibility, none of the work
We handle every Klarna case in the background. You get a clear view of what is open, what we have responded to, and what we have won.
What you get when we take over
Win more Klarna disputes, with less work.
We take dispute handling off your plate. Deadlines met, evidence filed to spec, faulty goods cases resolved on time. You get the outcomes without running the queue.
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