Item Not Received (INR) Portal
Transform Lost Packages from Operational Losses into Actionable Insight
Item Not Received (INR) Portal
Transform Lost Packages from Operational Losses into Actionable Insight
INR Claim Order #1136724
Name
Full name
Explenation
Describe what happened
Submit claim
INR Claim Order #1136724
Name
Full name
Explenation
Describe what happened
Submit claim
INR Claim Order #1136724
Name
Full name
Explenation
Describe what happened
Submit claim
Slash your fraud rates
Catch fraudulent claims before they cost you money. Our risk assesment identifies patterns and red flags that reviewers might miss.
Reduce Operational losses
Stop writing off lost packages as inevitable expenses. With better fraud detection, you only refund legitimate claims and therefore protect your margins.
Free Up Your Customer Service Team
Automated processing means your CS team isn't burried in INR investigations. They can focus on building relationships instead of playing detective.
Gain valuable insights
Finally understand what is really happening with your lost packages. Identify problem carriers, high risk routes and recurring issues to improve your entire operation.
Adapt to evolving tactics
through continuous learning and updated detection logic.
Slash your fraud rates
Catch fraudulent claims before they cost you money. Our risk assesment identifies patterns and red flags that reviewers might miss.
Reduce Operational losses
Stop writing off lost packages as inevitable expenses. With better fraud detection, you only refund legitimate claims and therefore protect your margins.
Free Up Your Customer Service Team
Automated processing means your CS team isn't burried in INR investigations. They can focus on building relationships instead of playing detective.
Gain valuable insights
Finally understand what is really happening with your lost packages. Identify problem carriers, high risk routes and recurring issues to improve your entire operation.
Adapt to evolving tactics
through continuous learning and updated detection logic.
Slash your fraud rates
Catch fraudulent claims before they cost you money. Our risk assesment identifies patterns and red flags that reviewers might miss.
Reduce Operational losses
Stop writing off lost packages as inevitable expenses. With better fraud detection, you only refund legitimate claims and therefore protect your margins.
Free Up Your Customer Service Team
Automated processing means your CS team isn't burried in INR investigations. They can focus on building relationships instead of playing detective.
Gain valuable insights
Finally understand what is really happening with your lost packages. Identify problem carriers, high risk routes and recurring issues to improve your entire operation.
Adapt to evolving tactics
through continuous learning and updated detection logic.
Segment Risk Levels
Trigger actions
Automate
Intake
Cross-check tracking data
Trigger actions
Cross-check tracking data
Cross-check tracking data
How it works
We've automated the entire Item Not Received process. When a customer reports a missing package, they enter their information into our portal. Our AI agents instantly extract the relevant data, cross-reference multiple sources, and assess fraud risk in real time.
Legitimate customers get their refunds quickly. Fraudulent claims are filtered out automatically. No manual review needed unless you want it.
Stop guessing, start knowing
The INR Portal gives you the intelligence and automation to handle claims confidently. Protect your profits, reward honest customers and reclaim hours of manual work — all while gaining insights you never had before.
Ready to transform how you handle lost packages? Feel free to schedule an appointment
The INR Portal gives you the intelligence and automation to handle claims confidently. Protect your profits, reward honest customers and reclaim hours of manual work — all while gaining insights you never had before.
Ready to transform how you handle lost packages? Feel free to schedule an appointment
GUZCO
Keizersgacht 264
1016EV Amsterdam
Product
As featured in



© 2025 Guzco AI. All rights reserved.
GUZCO
Keizersgacht 264
1016EV Amsterdam
Product
As featured in



© 2025 Guzco AI. All rights reserved.
GUZCO
Keizersgacht 264
1016EV Amsterdam
Product
As featured in



© 2025 Guzco AI. All rights reserved.