Item Not Received (INR) Portal

Transform Lost Packages from Operational Losses into Actionable Insight

Item Not Received (INR) Portal

Transform Lost Packages from Operational Losses into Actionable Insight

INR Claim Order #1136724

Name

Full name

Explenation

Describe what happened

Submit claim

INR Claim Order #1136724

Name

Full name

Explenation

Describe what happened

Submit claim

INR Claim Order #1136724

Name

Full name

Explenation

Describe what happened

Submit claim

Slash your fraud rates

Catch fraudulent claims before they cost you money. Our risk assesment identifies patterns and red flags that reviewers might miss.

Reduce Operational losses

Stop writing off lost packages as inevitable expenses. With better fraud detection, you only refund legitimate claims and therefore protect your margins.

Free Up Your Customer Service Team

Automated processing means your CS team isn't burried in INR investigations. They can focus on building relationships instead of playing detective.

Gain valuable insights

Finally understand what is really happening with your lost packages. Identify problem carriers, high risk routes and recurring issues to improve your entire operation.

Adapt to evolving tactics

through continuous learning and updated detection logic.

Slash your fraud rates

Catch fraudulent claims before they cost you money. Our risk assesment identifies patterns and red flags that reviewers might miss.

Reduce Operational losses

Stop writing off lost packages as inevitable expenses. With better fraud detection, you only refund legitimate claims and therefore protect your margins.

Free Up Your Customer Service Team

Automated processing means your CS team isn't burried in INR investigations. They can focus on building relationships instead of playing detective.

Gain valuable insights

Finally understand what is really happening with your lost packages. Identify problem carriers, high risk routes and recurring issues to improve your entire operation.

Adapt to evolving tactics

through continuous learning and updated detection logic.

Slash your fraud rates

Catch fraudulent claims before they cost you money. Our risk assesment identifies patterns and red flags that reviewers might miss.

Reduce Operational losses

Stop writing off lost packages as inevitable expenses. With better fraud detection, you only refund legitimate claims and therefore protect your margins.

Free Up Your Customer Service Team

Automated processing means your CS team isn't burried in INR investigations. They can focus on building relationships instead of playing detective.

Gain valuable insights

Finally understand what is really happening with your lost packages. Identify problem carriers, high risk routes and recurring issues to improve your entire operation.

Adapt to evolving tactics

through continuous learning and updated detection logic.

Segment Risk Levels

Trigger actions

Automate
Intake

Cross-check tracking data

Trigger actions

Cross-check tracking data

How it works

We've automated the entire Item Not Received process. When a customer reports a missing package, they enter their information into our portal. Our AI agents instantly extract the relevant data, cross-reference multiple sources, and assess fraud risk in real time.

Legitimate customers get their refunds quickly. Fraudulent claims are filtered out automatically. No manual review needed unless you want it.

Stop guessing, start knowing

The INR Portal gives you the intelligence and automation to handle claims confidently. Protect your profits, reward honest customers and reclaim hours of manual work — all while gaining insights you never had before.

Ready to transform how you handle lost packages? Feel free to schedule an appointment

GUZCO

info@guzco.ai

Keizersgacht 264
1015DT Amsterdam

Pages

Resources

Certifications