The alarm system for e-commerce operations.
Our mission is to detect and disrupt the risks - from delivery fraud to "Item Not Received" (INR) claims - that create friction between merchants, carriers, and 3PLs. We sit at the intersection of e-commerce, logistics, and fraud, turning massive, complex data streams into the clear-cut intelligence our clients need to operate safely.
As we partner with major enterprise clients and carriers, we now need a dedicated technical leader to own the bridge between our partners' systems and our platform.
The person who makes hard integrations feel simple.
As our Founding Solutions Engineer, you are the technical expert who faces our most critical partners. This isn't an internal-facing builder role - you are client-side, owning the relationship and the roadmap for partners like PostNL.
You'll lead technical discovery, scope the integrations, and be the expert in the room. Your challenge is to build a smooth, reliable on-ramp for our partners' data - protecting our internal engineering team's roadmap while keeping partners moving. This is a greenfield opportunity to build our entire integration playbook from scratch.
What you'll own.
Lead the full integration lifecycle - from initial technical calls and scoping to building, deploying, and maintaining data integrations.
Act as the primary technical point of contact for enterprise partners, translating their needs into clear requirements for our internal team.
Write and maintain production-grade integration scripts, data-mapping logic, and microservices to connect partner APIs (REST, SOAP, etc.) to our platform.
Be the first line of defense for any partner integration issues, debugging and solving problems in real-time.
Act as the buffer who protects our internal roadmap while finding creative solutions for the partner.
Document everything you do and build a scalable, repeatable integration process for all future partners.
What we're looking for.
4+ years in a technical, client-facing role: Solutions Engineer, Integration Engineer, Forward-Deployed Engineer, or Solutions Architect.
Fluent in Python and SQL with deep, hands-on experience with REST, gRPC, and SOAP APIs and data formats like JSON and XML.
Able to translate complex technical concepts to non-technical stakeholders and build trust with client engineering teams.
Hands-on experience with cloud platforms, especially GCP, and infrastructure.
Comfortable leading high-stakes technical calls and solving problems on the spot.
Resilient and curious - you know the first answer is rarely the right one.
You prove how good you are by shipping working solutions, not by talking about them.
You want ownership, not a task list.
Small team. Hard problems.
We are a small team of passionate, curious people dedicated to solving hard problems. Our culture is our foundation.
We give you the freedom, trust, and tools to build end-to-end solutions.
We're critical thinkers who obsess over the details. The best solution is rarely the first one.
Everyone talks to everyone. Your voice and your ideas are critical from day one.
We are building the best infrastructure for our team to create their best work.
Interested?
If this sounds like the kind of work you want to do, we'd love to hear from you.
